FAQ

Support & help

Answers to common questions

Find quick solutions and helpful info about our services, products, and support.

What services does your company offer ?

Our company specializes in Digital Transformation, Software development, and Web Hosting. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

How can I contact customer support ?

You can reach our customer support team by emailing support@linkedware.com, WhatsApp +20 010 1160 9660 or using the live chat on our website.

Many of our services has support teams that are available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

What do I need to know before contacting you?

Well, the most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don't want to spend many months developing it with us without being sure what you need. .

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How much time will it take for you to make my software?

To give you a precise answer we must prepare a project scope and create a budget. We shall tell you how much of that scope can be completed within the budget and we'll be able to estimate how long will it take after at least a month of work.

How do you guarantee product quality?

We evaluate the result after every two weeks, we test our work (we conduct both development and acceptance tests), we present it to you, we apply your feedback so you know you get what you are paying for.

How can I be sure you work at my project as much as you declare?

We thoroughly monitor our developers and control how much time they spend on each task down to the exact minute. We use Harvest software and Redmine to track time spent on your project. .

Why should I choose you and not hire my own software development team?

Hiring your own software developers can be a really smart choice, however, recruitment process is time-consuming and the costs of keeping an in-house programming team are very high. You'll probably need to employ your own software engineers sooner or later but hiring us can help you save a lot of money and time (which is basically the same in a business project).

What is Email Hosting

Email Hosting is a service that runs email servers and provides email service for businesses and individuals. This allows the users to send and receive emails using a custom domain-based professional email ID and provides anti-virus and anti-spam filters and secure access to your saved data.

How is business email different from personal email?

Personal email is for one-to-one email exchanges with family and friends. It is also used for signing up for personal social media accounts and other services. Whereas business email is best for managing professional contacts and corporate communications. It usually comes with higher storage and business-specific integrations and features, including a control panel and migration support.

Why do I need a professional email address for my business?

Your email address sets the first impression among your clients and stakeholders. A professional branded email address builds credibility for you and your business and sets it apart from a generic email ID. What’s more, it improves collaboration and communication among team members and helps organise your business.

Why should I get Business Email over other email services?

You should get the Business Email product if you are looking for a reliable and easy-to-use email solution that helps you send and receive emails across multiple devices quickly and without hassle. Moreover, you’ll benefit from a professional and personalised email address, enhanced security features, reliable uptime, dedicated customer support, and seamless integration with productivity tools.

Why should I get Enterprise Email over other email services?

Enterprise Email is the ideal choice for those seeking a robust and feature-rich email suite. With all the benefits of Business Email, it goes a step further by offering an impressive 30GB mailbox space. Whether you’re expanding your group, team, organisation, or customer base, this powerful solution accommodates rapid growth effectively. Elevate your email experience with Enterprise Email and unleash the full potential of your communication capabilities.

Why should I get Google Workspace over other email services?

Google Workspace is a premium offering from Google used by customers and businesses worldwide. It offers the familiar Gmail and Google Drive interface and functionality, all on your custom domain name. If you are looking for a premiere product for your business requirements, Google Workspace is for you!

I have a Domain Name with another provider. Can I use your Email services?

Yes, you can! You will be prompted to enter an existing domain name OR buy a new one from Linkedware during the purchase process. On selecting the first option, you can enter your existing domain name to get email services for it.

Frequently asked questions

Answers to common questions